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1Stream

 

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1Stream empowers South African businesses to transform their customer service operations with our industry-leading hosted telephony solution. This innovative “software as a service” (SaaS) model offers a range of benefits:

  • Cost-Effectiveness: Eliminate the upfront costs of traditional phone systems. Pay only for the features you use, making 1Stream a budget-friendly solution.
  • Flexibility: Scale your solution effortlessly to meet your evolving business needs. 1Stream adapts with you, ensuring you always have the right tools for success.
  • World-Class Technology: Access a comprehensive suite of multimedia applications designed to streamline contact center operations. Route, record, and report on all interactions with ease.

Beyond Technology: Expertise You Can Trust

We go beyond simply providing software. Our team boasts extensive experience in the contact center industry, including:

  • Design-Build-Operate-Transfer (DBOT) Projects: We can seamlessly design, implement, manage, and ultimately transfer your entire contact center solution.
  • Pioneering Hosted Solutions: We have a proven track record of innovation, having developed the first hosted call center platform in South Africa.

This deep technical expertise is combined with a strong understanding of the business drivers within the customer service environment. We are committed to helping you extract maximum value from your technology investment, ultimately improving your customer satisfaction and overall business performance.

Contact 1Stream Today!

Discover how our hosted telephony solution can transform your contact center.

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