Vanilla

Vanilla isn’t your average internet service provider (ISP) in South Africa. They’re all about providing you with the purest internet experience possible. Vanilla prioritizes unrestricted speeds, exceptional customer service, and personalized solutions, ensuring you have the bandwidth and support to thrive in the digital age.

Vanilla: Unleash the Full Potential of Your Internet

Vanilla understands that one-size-fits-all internet plans don’t work for everyone. They offer a variety of options to fit your specific needs:

• Unrestricted & Unshaped Speeds: Experience the true power of the internet with Vanilla’s uncapped and unshaped fibre optic and fixed wireless plans. No data throttling or limitations – just pure, unadulterated speed for seamless streaming, lag-free gaming, and blazing-fast downloads.
• Personalized Packages & Add-Ons: Craft your ideal internet solution with Vanilla’s customizable plans. Choose your desired speed tier, data allowance (if applicable), and explore valuable add-on services like static IP addresses and web hosting to further personalize your experience.
• Fibre Optic & Fixed Wireless Options: Vanilla caters to a wider range of locations by offering both cutting-edge fibre optic connections and reliable fixed wireless solutions. Explore their coverage map to see which option is available in your area.
• Beyond Speed: Vanilla Prioritizes Exceptional Customer Service

At Vanilla, exceptional internet goes hand-in-hand with exceptional service:

• Simple & Transparent Billing: Vanilla removes the confusion with clear and transparent billing practices. You’ll know exactly what you’re paying for, with no hidden fees or surprise charges.
• Local & Knowledgeable Support Team: Connect with a friendly and knowledgeable support team based right here in South Africa. They’re readily available to answer your questions, troubleshoot any technical challenges, and ensure a smooth and positive experience.
• Fast & Efficient Installation: Enjoy a hassle-free transition with Vanilla’s professional installation services. Their experienced technicians ensure your internet connection is set up correctly and optimized for peak performance.
• 24/7 Support for Peace of Mind: Experience peace of mind knowing Vanilla offers reliable 24/7 customer support. They’re dedicated to resolving your issues promptly and efficiently, no matter the time of day.

The Vanilla Advantage:

• Unrestricted Speeds & Unthrottled Performance: Enjoy the full potential of your internet with no data caps, speed limitations, or bandwidth throttling.
• Personalized Solutions & Flexible Options: Craft the perfect internet plan to suit your specific needs with customizable packages, data allowances, and valuable add-on services.
• Exceptional Customer Service & Support: Benefit from clear billing, a local support team, fast installation, and 24/7 customer care for a worry-free experience.
• Fibre Optic & Fixed Wireless Availability: Vanilla offers a wider range of connection options to reach more locations across South Africa.
• Focus on Salt of the Earth Service: Vanilla prioritizes genuine human connection with their customers, offering friendly and personalized service you can trust.