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Vox Telecom

 

3.0/52 Reviews

Vox Telecom isn’t just another telecoms provider. They’re a South African powerhouse, offering a comprehensive suite of cutting-edge solutions designed to revolutionize the way your business communicates and collaborates. They understand the ever-evolving needs of modern businesses and are dedicated to empowering you with the tools and technologies to achieve success.

Vox Telecom: Connecting Your Business for Unmatched Efficiency

Vox Telecom provides a variety of solutions to cater to your specific business size, industry, and communication requirements:

  • Fibre to the Home (FTTH) & Business: Experience the blazing-fast speeds and unmatched reliability of Vox Telecom’s Fibre internet plans. Whether you require FTTH for your home office or high-speed internet for your business operations, Vox Telecom delivers a future-proof connection for seamless video conferencing, efficient cloud access, and an overall enhanced user experience for your team.
  • Fixed LTE-A: Enjoy a reliable and cost-effective alternative to traditional fixed lines with Vox Telecom’s Fixed LTE-A solutions. This wireless broadband option provides excellent coverage and dependable speeds, making it ideal for businesses in locations with limited fibre access.
  • Voice Solutions: Equip your team for clear and efficient communication with Vox Telecom’s feature-rich voice solutions. Choose from traditional landline options or explore their innovative Voice over Internet Protocol (VoIP) solutions for added flexibility and potentially lower costs. These solutions may include features like call recording, voicemail to email, and auto attendants, streamlining communication for your team and enhancing customer service.
  • Power Solutions: Protect your critical business operations from unexpected power outages with Vox Telecom’s comprehensive power solutions. They offer a variety of UPS (Uninterruptible Power Supply) systems to ensure your communication systems and valuable data remain protected during power cuts.
  • Vox Telecom: Beyond Products, Exceptional Service & Expertise

At Vox Telecom, exceptional customer service and a commitment to technical expertise are at the heart of their philosophy:

  • Knowledgeable Sales Representatives: Benefit from a team of friendly and knowledgeable sales representatives who understand your business goals and operational needs. They’ll work closely with you to recommend the ideal solution, whether it’s high-speed fibre, reliable Fixed LTE-A, or a combination of services, to fit your budget and communication requirements.
  • Expert Installation & Support: Experience peace of mind with Vox Telecom’s team of certified technicians. They provide comprehensive installation, configuration, and ongoing technical support, ensuring your communication systems remain operational and optimized for peak performance.
  • Dedicated Account Managers: Partner with a dedicated account manager who understands your business and its unique communication needs. They’ll be your single point of contact, managing your account and ensuring you have the support you need to succeed.
  • Nationwide Support: Enjoy peace of mind with Vox Telecom’s readily available technical support team throughout South Africa. They’re dedicated to addressing any technical issues you may encounter, ensuring your communication systems remain operational and optimized for peak performance.

The Vox Telecom Advantage:

  • Comprehensive Communication Solutions: Find everything you need for a robust communication infrastructure under one roof, from high-speed internet and fixed wireless options to feature-rich voice solutions and reliable power solutions.
  • Unmatched Expertise & Support: Benefit from a team dedicated to understanding your business and providing exceptional service throughout your journey.
  • Focus on Reliability & Security: Ensure a secure and reliable communication infrastructure with Vox Telecom’s advanced solutions and technical expertise.
    Nationwide Coverage & Support: Experience the peace of mind of having readily available support throughout South Africa.

2 Reviews for Vox Telecom

reception13 1 Reviews
APPALLING SERVICE & CREATING A DEBT YOU DON’T WANT/ NEED.
1.0.0

“My VOX installation was completed on 13. 09. 2019. when I was told I would receive my first invoice in October. The line was working and I had 2 weeks before I received my first account. This account was Due date 01. 10. 2019. This invoice was paid on 03. 10. 2019. This should have then given me line rental from 01.10.2019 to 01.11.2019. I received a demand for payment on about 07.10.2019 stating that the line would be disconnected if I didn’t pay within 5 days ( It was stated that if I had already paid the bill, I was to ignore the letter). As I had paid, I did ignore the letter. My line was disconnected 5 days later, although I had paid. I phoned VOX to query this and was told that it would be reconnected – however it was not. I then paid on the 01.11.2019 , thinking that I would be credited with the previous month I had paid for and phoned VOX again to query the fact that the line was still disconnected. Again, I got told that it would be reconnected. I waited another month – still no reconnection. I was then told in December 2019 that although I still had no connection I must pay the account for the month of December so that they could reconnect me ( although 2 months had been paid). I paid for the month of December on 28.12.2019 and I was still not reconnected. I had paid for 3 months rental and only received 2 weeks before I had been disconnected in October 2019. I still have had no service. I now have had a letter of demand which has been handed over to your debt collections department for a service that I have never received. I am in disbelief how your service and care of clients can be so bad. I am no longer interested in your service and will deter as many people from your product as possible. I had paid R1856.48 – which you will see from my 3x proof of payments and you have me owing R 6015.19 for a service I have never received.” – I’ve had to send this email 3 times and make numerous phone calls, just to finally get a very unhelpful response. To this day you still have not made any attempt to try and resolve this problem. Your customer service is appalling and I would never recommend your services to anyone.

Was this review ...? Interesting 11 LOL 1 Love 4
WhichVoIP 9 Reviews
Always a pleasure working with Vox
5.0.0

It has always been a pleasure working with the team at Vox. They are truly recognized as the innovators in the industry with an unmatched product portfolio! Plus, they’re a great bunch of people.

Was this review ...? Interesting 5 LOL 4 Love 1

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